Emmanuel Security Systems

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Privacy Policy

How we collect, use, and protect your personal information.

Last updated: June 2026

1. Introduction

Emmanuel Security Systems ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us, request a quote, or use our services. We operate in accordance with Ghana's Data Protection Act, 2012 (Act 843).

2. Information We Collect

We may collect the following personal information when you interact with us:

  • Full name
  • Phone number and WhatsApp number
  • Email address
  • Property address or location (for site assessments and installations)
  • Details about your security needs as provided by you

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiries and quote requests
  • Schedule and carry out security installations and services
  • Follow up on completed work or ongoing maintenance
  • Communicate important updates about your service

We do not use your information for unsolicited marketing or share it with third parties for advertising purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. Your details may be shared internally among our technical team only where necessary to carry out your requested service. We do not transfer your data outside Ghana without your consent.

5. CCTV Data

Where we install CCTV systems on your premises, footage is stored on equipment owned and controlled by you (the client). We do not have access to or store any recorded footage from installed systems. We advise all clients on responsible CCTV data handling in line with Ghana's Data Protection Act.

6. Third-Party Services

Our contact forms submit enquiries via WhatsApp (operated by Meta Platforms, Inc.). When you use this feature, your message is transmitted through WhatsApp's platform, which is subject to WhatsApp's own privacy policy. We recommend reviewing WhatsApp's privacy policy at whatsapp.com/legal/privacy-policy.

7. Data Retention

We retain your contact information only for as long as is necessary to fulfil your service request and any related follow-up. You may request deletion of your information at any time by contacting us directly.

8. Your Rights

Under Ghana's Data Protection Act, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for us to use your information

To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: